| DocuRate brings the power of collective intelligence and collaborative filtering to the realm of online support, providing a mechanism for gathering spontaneous feedback from users of online support documents to help optimize archived support documents.
DocuRate enables creators, managers and distributors of electronic documents to gather and analyze quantitative and qualitative information relating to a document’s validity, accuracy, relevance, clarity or usefulness. DocuRate intelligence can help pinpoint outdated or inaccurate information or set priorities for document revision and replacement.
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